May 29, 2017 Last Updated 12:22 AM, Apr 14, 2017

Case Study: Chinatown Ice Cream Factory

Category: Frozen

65 Bayard Street, New York, NY 10013

Business profile: Chinatown Ice Cream Factory (CICF) has been serving up NYC’s best ice cream for 31 years.

Inspiration: This is a second generation business that my father started years ago.

What are you trying to do differently? We’re doing really well right now and we’re just trying to continue doing what we’re doing.

Number of flavors: Too many to count.

Most popular flavors: Lychee, red bean, mango and black sesame.

Favorite ingredients: Lychee, mango, green tea and almond cookies.

Cost for a scoop: $3.75

How often do you change flavors? We are constantly adding and trying new flavors out.  

Do you use flavor bases? Yes.

Signature products: Our homemade red bean base.

Type of machinery: Emery Thompson

Favorite tool: ice cream scoop

Average number of customers per day: 1,000 on a nice day.

What’s next? Just living day by day.

One thing you wish you’d known before getting into the business: I’ve grown up in the business, and CICF is older than me.  I don’t think there was any “getting into it” for me.  

Best part of the business: That I know my work makes my Dad proud.  He started the business and now I’m running it with him.

Advice to frozen dessert retailers: Many don’t realize that the frozen dessert industry is one of the most difficult.  Many places are only open part of the year, because it is hard to sell their products throughout the year.  It is also extremely competitive with frozen dessert places from every niche poppping up.

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